Whether you need help recovering from an accident, surgical procedure, or need long term care for a chronic illness or disability, home health care is often a viable option that has been gaining popularity, for a reason. Studies have proven that recovering at home is better for a patient’s physical and mental wellness. Today’s home health care services can offer everything from help with errands and chores like cooking and cleaning, in order to skilled medical care from nurses and therapists. But with so many new house health care agencies popping up, how do you understand which one to choose?
Luckily, if you stick to these basic guidelines, you can be companion when choosing your home health care provider:
o Read the agency’s credentials.
Make sure the home medical care service you choose is licensed within your state, is certified by Medicare health insurance, and is accredited by a governing agency such as The Joint Commission’s Home Treatment Accreditation Program.
o Check out the caregivers’ credentials.
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Besides looking for providers which are friendly and helpful, make sure you ask about the caregivers’ professional training. Are they bonded and insured? Does the home health care service have a supervisor supervise the quality of the service? Also, request references for the caregivers themselves, and find out if the home health care agency screens their employees.
o Clarify most billing issues.
The agency will be able to provide literature clearly explaining its fees and services. Make sure you know up front about co-pays, deductibles, and uncovered expenses. Ask if they offer any kind of financial assistance to those in need.
o Be clear on what services you are getting.
Inquire about receiving a written plan detailing the services you will be receiving, so that there is no dilemma. Make sure you know the specific services your house health caregiver will be providing, including any chores or housework. Furthermore, find out what hours the home health care company has on-call help, in case of an urgent situation. A 24 hour hotline with someone on call is appealing and helpful.
Finally, after your home health care plan is in place, monitor the assistance, making sure it is in line with what was actually discussed. By taking these steps you can ensure that your home health care service will be beneficial to all.